7 weeks and counting...
been worried these last couple of weeks that my skills assessment had been "lost" in the post since I hadn't received any receipt notification... royal mail were unable to tell me anything useful (international signed for service... the point please?) and the skills assessment board weren't replying to my email.
Ended up ringing the assessment authority up directly. I can't tell you how relieved I was to find out that they HAVE received my application and it's being processed... the reason I hadn't received a receipt email from them was because they had recorded my email address incorrectly. Fills me full of confidence that does I tell ya!
Talking of incompetance, Phones4U are my current target of choice this week. Went into one of their shops on Saturday to just simply change my supplier and get a new phone... simple, yes? NO!!!!
As a consequence of my innocently walking into their store I was blantantly lied to and wasted multiple valuable hours of my life listening to BS. When I found out on Monday I stormed into one of their branches ready to tell every customer entering the shop not to use the company and generally cause merry hell.
When I arrived I dealt with what I will call a "rural" manager (being out in the sticks as I am) who had obviously never been on any kind of pissed-off-customer management course. After 15 minutes of him trying to tell me his colleagues hadn't lied I managed to get him to admit that in actual fact yes they had blatently lied to me. I was then told that it would take 20 minutes to sort everything out... 2 and a half hours later I was running back to work having completely gone over my lunch hour!!!!!!!!!!! They did end up giving me 70 quids worth of stuff to appease me but even still, it took the absolute piss.
Oh and I STILL don't have a new contract!!!
Ended up ringing the assessment authority up directly. I can't tell you how relieved I was to find out that they HAVE received my application and it's being processed... the reason I hadn't received a receipt email from them was because they had recorded my email address incorrectly. Fills me full of confidence that does I tell ya!
Talking of incompetance, Phones4U are my current target of choice this week. Went into one of their shops on Saturday to just simply change my supplier and get a new phone... simple, yes? NO!!!!
As a consequence of my innocently walking into their store I was blantantly lied to and wasted multiple valuable hours of my life listening to BS. When I found out on Monday I stormed into one of their branches ready to tell every customer entering the shop not to use the company and generally cause merry hell.
When I arrived I dealt with what I will call a "rural" manager (being out in the sticks as I am) who had obviously never been on any kind of pissed-off-customer management course. After 15 minutes of him trying to tell me his colleagues hadn't lied I managed to get him to admit that in actual fact yes they had blatently lied to me. I was then told that it would take 20 minutes to sort everything out... 2 and a half hours later I was running back to work having completely gone over my lunch hour!!!!!!!!!!! They did end up giving me 70 quids worth of stuff to appease me but even still, it took the absolute piss.
Oh and I STILL don't have a new contract!!!
